Privacy Policy

Information We Collect

We collect the following types of information:

• • Account Information: Name, email address, phone number, business details when you register as a vendor
• • Product Data: Product listings, inventory levels, pricing information you provide
• • Transaction Data: Order details, payment information, shipping addresses
• • Voice Data: Audio recordings of voice commands (processed securely and not stored permanently)
• • Usage Data: How you interact with our platform, features used, and performance metrics

How We Use Your Information

We use your information to:

• • Provide and improve our services
• • Process transactions and send order confirmations
• • Communicate with you about your account and orders
• • Provide customer support
• • Analyze usage patterns to improve our AI voice recognition
• • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. Voice data is processed securely and is not stored permanently. Payment information is processed through secure payment gateways and is not stored on our servers.

Data Sharing

We do not sell your personal information. We may share data with:

• • Service Providers: Third-party services that help us operate our platform (payment processors, cloud services)
• • Business Partners: When necessary to complete transactions (e.g., delivery partners)
• • Legal Requirements: When required by law or to protect our rights

Your Rights

You have the right to:

• • Access your personal information
• • Correct inaccurate information
• • Delete your account and data
• • Opt-out of marketing communications
• • Export your data

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@bolobill.com